What if I…

Want to transfer money from my trading wallet?

  • Do not try this as it will result in the termination of your learnership.

Want to cash-out from my Savings wallet?

Follow these steps:

  • Click on the menu button, go to Wallet.
  • Select My wallet
  • Choose the Savings wallet option.
  • Click on cash-out. NOTE: you can only cash-out the full amount.
  • A voucher number will appear on your screen and an SMS will be sent to your Sonke registered number.
  • The voucher can be redeemed at Shoprite, Checkers, USave, PicknPay, and Boxer.

Want to transfer money from my Savings account to another Sonke trader?

Follow these steps:

  • Navigate to your menu and then go to ‘my wallet’.
  • Go into your savings account and click on ‘transfer’.
  • Choose the ‘wallet transfers’ and then click on ‘transfer to other wallet’.
  • Enter your friends cell phone number – NOTE: This must be the same number they use to login to their account.
  • Fill in the amount and fill in your reference as well as your friend’s reference.
  • Click on submit.
  • Click on confirm once you have checked that all the details are correct.

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